Help & Questions

Need help? You’re in the right place.

Whether you’re checking sizing, waiting on an order, or trying to figure out what happens if something arrives weird, start here.

Orders & Shipping
Orders are made to order, so processing time is separate from shipping time. Once your order is on the way, tracking information will be sent to the email used at checkout.

Sizing
Sizing can vary by product and style. Check the size chart on each listing before ordering, especially for women’s fitted styles, youth, toddler, baby, and pet items.

Returns & Exchanges
Because items are made to order, returns and exchanges for buyer’s remorse or incorrect sizing may be limited. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can help make it right.

Wrong or Damaged Item
Send your order number and clear photos of the issue through the Contact page. Please include the packaging when possible.

Order Changes & Cancellations
Because orders may move into production quickly, changes and cancellations are not always possible after an order is placed. Contact us immediately if you notice a mistake.

Still stuck?
Use the Contact page and send us your order number plus whatever details will help us understand what happened.